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We'd love to hear from you! Whether you have a question, comment, or just want to say hello, we're here to help. Please don't hesitate to reach out to our customer service team using the contact form below. We aim to respond to all inquiries within 24 hours.
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FAQ
What are your delivery times?
All orders are shipped from us during business days Monday to Friday. Delivery time may vary depending on the chosen shipping method.
Do you ship internationally?
Yes, we ship internationally. International shipping takes anywhere between 5-7 business days, while shipping to Canada takes 3-5 business days. Please note, orders placed outside of the US have the possibility of being inspected or held indefinitely by customs. In these cases, please contact our customer service team at support@neurogan.com.
International shipping takes 5-7 business days, while shipping to Canada takes 3-5 business days.
Can I return my product?
Yes, your product can be returned. We hope you'll enjoy everything you order from us, but if something isn't quite right, your Neurogan product can be returned within 30 days of purchase with our 30 Day Money Back Guarantee. Contact customer service to begin the return process at 858-832-2065 or support@neurogan.com.
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