Contact us
How can we help?
Most answers are one click away. If yours is not, write to us and a person on our team replies within 1 to 2 business days.
- Track your order Easy order tracking and updates. Tracking goes live within 24 hours of shipping. Track my order (opens in a new tab)
- Refunds and returns 30 days from delivery. Learn our refund policy. Read the refund policy
- Read the FAQs Answers to common questions. See all FAQs
- Store locator Find Neurogan Health near you. Find a store
Still need us?
Send us a message
A person on our team in San Diego reads every message and replies by email.
Usually within 1 to 2 business days
Business inquiries
Wholesale, private label and partner questions go straight to the right team.
Common questions
Questions we hear most often
Orders are processed within 1 to 3 business days, not counting weekends and holidays. You get a tracking email when it ships.
Yes. International orders usually arrive in 5 to 7 business days, and orders to Canada in 3 to 5. The countries we ship to are shown at checkout. Orders shipped outside the US can be inspected or held by customs.
Yes. Choose Subscribe on the product page and pick how often it arrives. You can skip, change or cancel a delivery from your account.
Yes. Every product is tested by an independent lab, and the report for each lot is on the product page and on our Lab Results page.
In our own cGMP facility in San Diego. Every finished lot then goes to an independent lab before it ships.
Ask your doctor or pharmacist before you start, especially if you take prescription medication. The full label is on every product page.
Yes, a selection of our supplements is vegan-friendly. Each product page lists its dietary information.
No. Neurogan Health is a separate line of health and longevity products. Neurogan's CBD products are sold on the main Neurogan website.
Visit us
8821 Production Ave, San Diego, CA 92121 Directions (opens Google Maps in a new tab)